Rulo End User License Agreement (EULA)

Effective Date: September 19, 2025

Version: 1.0

This End User License Agreement ("Agreement") is a legal contract between you ("User" or "you") and Lowcode Garage LLC ("Lowcode Garage," "we," "our," or "us") regarding your use of the Rulo mobile application ("Rulo" or the "App").

BY USING RULO, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE APP.

1. License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use Rulo for personal, non-commercial purposes in accordance with this Agreement and applicable laws.

2. Acceptable Use & Community Standards

2.1 Permitted Use

Rulo is designed for padel enthusiasts to connect, communicate, and share knowledge about padel. You may:

  • Join and participate in padel communities
  • Share padel-related content, tips, and experiences
  • Engage respectfully with other community members
  • Use the AI assistant for padel-related questions

2.2 Prohibited Content & Behavior

You agree NOT to post, share, or engage in:

  • Harassment, bullying, or intimidation of any user
  • Hate speech, discrimination, or attacks based on race, religion, gender, sexuality, nationality, or other protected characteristics
  • Sexually explicit, pornographic, or inappropriate content
  • Spam, repetitive messages, or excessive self-promotion
  • Threats, violence, or encouraging harmful behavior
  • False information, impersonation, or fraudulent activity
  • Content that violates intellectual property rights
  • Sharing personal information of others without consent
  • Disruptive behavior that interferes with community enjoyment
  • Commercial solicitation without permission
  • Content unrelated to padel in padel-specific communities

2.3 Community-Specific Rules

  • Respect community moderators and their decisions
  • Follow specific rules set by individual communities
  • Use appropriate channels for different types of discussions
  • Maintain a welcoming environment for players of all skill levels

3. Content Moderation & Enforcement

3.1 Our Commitment

We have ZERO TOLERANCE for abusive, harassing, or objectionable content. We actively monitor and moderate content to maintain a safe environment.

3.2 Reporting System

Users can report inappropriate content or behavior through:

  • In-app reporting features
  • Email to hello@lowcodegarage.com
  • Community moderator notifications

3.3 Enforcement Actions

Violations may result in:

  • Warning - First-time minor violations
  • Temporary suspension - Repeated or moderate violations
  • Permanent ban - Serious violations or repeated offenses
  • Content removal - Immediate removal of violating posts
  • Community removal - Removal from specific communities

3.4 Appeals Process

If you believe enforcement action was taken in error, contact us at hello@lowcodegarage.com within 30 days with details of your appeal.

4. User-Generated Content

4.1 Your Content

You retain ownership of content you create but grant us a license to:

  • Display your content within the app
  • Moderate and remove content that violates this Agreement
  • Use content for app improvement and AI training (anonymized)

4.2 Content Responsibility

You are solely responsible for:

  • The accuracy and legality of your content
  • Ensuring you have rights to share any content
  • Compliance with applicable laws and regulations

4.3 Content Removal

We may remove content that:

  • Violates this Agreement
  • Infringes on intellectual property rights
  • Is reported by users and deemed inappropriate
  • Poses legal or safety risks

5. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into this Agreement by reference, to understand how we collect, use, and protect your information.

6. AI Assistant Usage

6.1 Intended Use

Our AI assistant is designed to help with padel-related questions and provide information about the sport.

6.2 AI Limitations

  • AI responses are for informational purposes only
  • Do not rely on AI for medical, legal, or professional advice
  • AI may occasionally provide inaccurate information
  • We are not responsible for decisions made based on AI responses

7. Intellectual Property

7.1 Our Rights

Rulo, including its design, features, and technology, is owned by Lowcode Garage and protected by intellectual property laws.

7.2 Respect for Others' Rights

Do not share content that infringes on copyrights, trademarks, or other intellectual property rights.

8. Disclaimers & Limitations

8.1 Service Availability

  • The app is provided "as is" without warranties
  • We do not guarantee uninterrupted service
  • Features may change or be discontinued

8.2 Limitation of Liability

To the maximum extent permitted by law, Lowcode Garage shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Rulo.

9. Account Termination

9.1 Your Right to Terminate

You may delete your account at any time through the app settings or by contacting us.

9.2 Our Right to Terminate

We may suspend or terminate your account if you:

  • Violate this Agreement
  • Engage in illegal activities
  • Create security risks
  • Remain inactive for extended periods

10. Updates & Changes

10.1 App Updates

We may update Rulo to add features, fix bugs, or improve performance. Continued use constitutes acceptance of updates.

10.2 Agreement Changes

We may modify this Agreement with notice through:

  • In-app notifications
  • Email notifications
  • App Store update notes

Material changes will be effective 30 days after notice.

11. Age Requirements

11.1 Minimum Age

Rulo is intended for users 13 years and older. Users under 18 may require parental consent depending on local laws.

11.2 Parental Responsibility

Parents are responsible for monitoring their minor children's use of Rulo.

12. Governing Law & Disputes

This Agreement is governed by the laws of New York State, USA. Any disputes will be resolved through binding arbitration in Albany, New York, except for claims that may be brought in small claims court.

13. Severability

If any provision of this Agreement is found unenforceable, the remaining provisions will continue in effect.

14. Contact Information

For questions about this Agreement or to report violations:

Lowcode Garage LLC

418 BROADWAY STE N

ALBANY, NY 12207

United States

Email: hello@lowcodegarage.com

15. Acknowledgment

By using Rulo, you acknowledge that you have read, understood, and agree to be bound by this End User License Agreement.